Independent Consulting in Voice, Data and Video
TMC Services
Training
Although vendors provide user training courses along with a
system sold to their clients, TMC often finds that supervision of
the training process is valuable to the client. TMC training
capabilities and services in this and other areas include:
- Staff training
- assisting with course design during implementation
- supervision of vendor-provided training
- customized telephone and voice mail training
- Tel-Etiquette program
- review staff operations to determine requirements
- design and deliver customized program
- review results with management
- follow-up with staff to ensure success
- Technology training (sample list of courses - call us for a complete list)
- Introduction to Telecommunications
- Data Communications: Components, Systems & Networks
- TCP/IP Protocol Suite
- Voice Network Design & Optimization
- Management technology briefings (from one hour to a full day)
- technology trends
- how these might affect your business
- executive presentations, emphasizing strategic planning
TMC Services
TMC Index