The Advisor contains articles of interest to Canadian Business Professionals.
October 2022 - Contents:
Emergency Evacuations: Best Practices
Cable Piracy
SLA Plus XLA = Happy Users
Web3 – Delivering the Future
This is the October 2022 issue - Volume 9 Issue 5.
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Emergency Evacuations: Best Practices
It’s not complicated but it’s vitally important. When the fire alarm rings, you need to evacuate right away. That’s no time to start asking coworkers “Do you remember where we’re supposed to meet? Who’s in charge? Should I bring my computer? What are we supposed to do with Fred? He’s in a wheelchair.” Here’s the simple plan.
Emergency Evacuations: Best Practices
It’s not complicated but it’s vitally important—when you need to evacuate, you need to evacuate now and not wander around figuring out what to do. Here’s the simple plan.
Cable Piracy
When Vladimir Putin made his move into Ukraine, few expected the underwater explosions that destroyed two Baltic gas pipes. Whether that was done by Russia is a moot point—it was clearly done, and Russia has the known submarine capacity to do it. It is not only gas pipes at risk—but the undersea telecom cables that underpin a lot of what we do today. It’s not just telephone cable.
Cable Piracy
Whether Russia ordered the underwater explosions that destroyed two Baltic gas pipelines, they have the known submarine capability. What about the undersea telecom cables that connect the continents?
What Type of IT Department Are You?
There are 3 kinds of IT departments, find out where you stand:
| Run: Keeping the lights on | |
| Grow: Improving existing systems | |
| Transform: Changing the nature of the business |
For a free copy of “IT Assessments 123,” email:assessment@tmcconsulting.ca.
For a free copy of “IT Assessments 123,” email:assessment@tmcconsulting.ca.
SLA Plus XLA = Happy Users
Our traditional advice to IT clients has been to negotiate an SLA with their internal users as part of IT Service Management. It makes for happier end–users but it’s no longer enough without adding an XLA. End users understand an XLA and appreciate you for including it. They think that they understand SLAs, but they really don’t as they can be counterintuitive.
SLA Plus XLA = Happy Users
End users appreciate and understand an XLA. They think that they understand SLAs, too, but they really don’t as they can be counterintuitive.
Web3 – Delivering the Future
The new iteration of the World Wide Web is going to bring much development to the internet and applications ecosystem, with the biggest companies already releasing early products. Experts say that it will take around a decade for Web3 to fully integrate however, some indications suggest this is incorrect since there are already a few products out.
Web3 – Delivering the Future
Web3 is going to change our apps and our lives. Experts say that it will take a decade for it to fully integrate, yet what about those products?