Top Shortcomings in Disaster Plans
By Guy Robertson
No matter how careful and intelligent the planner, the best-laid plans often lead to unintended consequences. This is usually because they're often built on theory, rather than experience. For example, in many organizations, the disaster plan is actually called an Earthquake Preparedness Plan. Right away you know that it doesn’t cover everything that can happen. Our experience, when auditing Disaster Plans, has been that plans are inadequate for even a moderate earthquake.
IT Study Roundup
By Shelley Thompson
A lot of very interesting studies come across our desks each month. We've decided to pull some of our favourites and share the highlights with you. This month we look at a 22% increase in cyber crime, employees who sell passwords, data breaches through employee’s mobile access and the economic cost of internet outages.
Common IP Telephony Scams
By Ellen Koskinen-Dodgson
Telephony Fraud has always been with us as criminals gain access to your telephone system. With the advent of IP telephony, there are many new risks and new requirements for protection.
The ROI on IT Assessments
Our clients have hired us to conduct an assessment of their IT operations for a variety of reasons including:
- Investigating reliability problems
- Assessing customer service levels
- Benchmarking costs
- Assessing staffing levels and skills
- Assessing IT Process Maturity
Contact Ellen for a complimentary copy of IT Assessments 123.